Clear terms for teams using Half5.
This page explains what you can expect from Half5, what users manage themselves, and how costs, partners, data, termination, and questions are handled.
- Version
- 1.1
- Last updated
- June 12, 2026
- Company
- webRidge / Half5, Dutch Chamber of Commerce 56845367
- Applies to
- Software, website, and additional services
- Questions
- [email protected]
The terms are organized around the decisions customers actually make.
Procurement, finance, users, and IT need to know right away where the service starts, who’s responsible, and how data is handled.
- Clear foundation
- You can see who offers Half5, when these terms apply, and who can act for an organization.
- Costs shown upfront
- Paid features, payment methods, and pricing changes are communicated clearly.
- Boundaries and responsibility
- The terms explain what users manage themselves and where Half5 sets reasonable limits on availability and liability.
- Your data stays yours
- Your data stays yours. Personal data is handled according to the privacy policy.
The full structure in plain language.
This page summarizes the existing Half5 terms for website visitors, buyers, and users who want a quick overview.
General
Identification
"User", "you" or "your" refers to the person or company using Half5. "We", "us" or "our" refers to the provider of the software. Half5 is part of webRidge, located at Nijverheidsweg 1A, 4695 RC Sint-Maartensdijk, the Netherlands. webRidge and Half5 are registered with the Dutch Chamber of Commerce under number 56845367.
Applicability
These terms apply to using our software, website, and additional services. By creating an account, you agree to these terms. If there are separate written agreements for a business rollout, those take precedence over these general terms.
Representation
Company representatives must be authorized to act for their organization and are responsible for actions in the software.
Account and use
Account details
When you sign up, we ask for accurate and complete information. Please update any changes right away so your account and records stay correct.
Availability
Half5 is always being improved. We aim for a reliable service, but can't guarantee the software is always error-free or available without interruption. Maintenance may cause temporary downtime.
Terms of use
The software can't be used for illegal activities. Users must follow legal and ethical standards and keep their login details secure.
Incidents
Any suspected unusual activity must be reported right away so we can take appropriate action.
Costs and payment
Rates
Some features may have additional costs. Pricing is clearly shown on the website.
Payment
Payment is made by direct debit or credit card. Users must provide valid payment details.
Arrears and rate changes
Late payments may result in extra fees and temporary suspension of services. Pricing changes are announced at least six weeks in advance.
Additional services and partners
Partner services
Additional financial services may have extra terms. Those terms are set by the relevant partners.
Half5's role
Half5 can help connect you with partners, but isn't a party to contracts between users and those partners.
Liability and indemnification
Non-compliance
If a user violates these terms, that user is responsible for any resulting damages. This may result in temporary or permanent account suspension.
Force majeure
We're not required to provide services in cases of force majeure, like supplier outages or power and internet failures. If force majeure lasts, the contract can be ended without compensation.
Limitation
Where allowed by law, our liability is limited to direct damages. Total liability per event—including related events counted as one—is limited to what the user paid for Half5 in the twelve months before the event, up to €10,000.
- Not liable for indirect damages, such as lost profits, missed savings, or business interruption.
- Not liable for damages if data, hours, integrations, or draft invoices aren't reviewed in time by the user.
- Not liable for damages from missing external backups, exports, or your own records outside Half5.
- Not liable for legal actions, regulator instructions, or services performed by partners.
- This limitation does not apply in cases of intent or deliberate recklessness by webRidge/Half5 management, or where mandatory law prohibits such a limitation.
Disclaimer
The user indemnifies us against third-party claims that directly result from unlawful use of Half5, breach of these terms, or failure to meet legal or contractual obligations by the user. This indemnity is limited to reasonable, demonstrable costs and damages, up to a maximum of €10,000, except where the claim is caused by intent or deliberate recklessness by the user.
Termination
By the user
Users can end the contract anytime in their account settings.
By Half5
We can end the contract with two months' notice. In some cases, we may terminate it immediately.
Privacy and data
Data ownership
Data entered by users stays the property of the user.
Personal data
Personal data is processed according to applicable privacy laws and our privacy policy.
Changes and disputes
Changes
We may update these terms and will notify users in advance.
Questions and complaints
Questions or complaints can be sent to the Half5 support team.
Disputes
If there’s a dispute, we aim to resolve it together. If needed, the dispute will go to the competent court.
Review terms, privacy, and security before your teams get started.
For larger rollouts, order terms, processing agreements, support agreements, and integration plans can be set alongside these terms.